Reservation

Reservation Policies
  • SAME-DAY RESERVATIONS: Speak with a member of our team to expedite your request at 202-400-4055

  • TRIP DETAILS: Please let us know about important trip details such as: Appointment type, estimated duration of your appointment (if you need our services for the return trip) and number of stairs entering/exiting your home (if you need assistance going up/down the stairs).

  • STAIRS: Please note, if you need to be transferred up or down stairs, the quoted price will increase by a minimum $50 each way due to additional personnel required for the trip.

  • WEIGHT: For patients over 300 lbs, it's Bariatric Service.

  • ​CANCELLATION POLICY: We know life happens and sometimes appointments need to be cancelled and/or rescheduled. We also know your time is valuable – and so is ours. Please cancel/change an appointment at least two (2) hours prior to the pick-up time to avoid fees. Changes/cancellations can be done by calling 202-400-4055